Strategies for Working with Investigators: Crucial, Critical, Courageous Conversations

Recorded On: 07/24/2023

Unlimited Free Additional Logins for Your Institution!

Strategies for Working with Investigators: Crucial, Critical, Courageous Conversations 

July 24, 2023
2:00 – 3:30 pm EDT * Webinar
3:35 – 4:30 pm EDT * After the Show * Talk with the Faculty Directly!

Research administrators live with dual roles, serving to facilitate our investigators’ research while also monitoring compliance with sponsor and university regulations.  The work we do to assist investigators with their proposals and awards helps build a relationship that engenders trust.  That trust, however fragile, supports our interactions when difficult communications are necessary. Trust is definitely the starting point for potentially contentious meetings, but it is not sufficient by itself.  If conflict, anger, or resentment arise, research administrators will need tools to listen to each investigator’s perspective, to calmly convey their own messages, to gain understanding of opposing positions, and to offer options to investigators.  This session will provide insight into the special pressures facing our investigators; offer suggestions on building positive relationships; discuss ideas for handling instances of conflict and anger; and present tips for best practices in your communications.  The webinar will include time for questions, suggestions, and anecdotes.  

Format of webinar: 90-minute presentation, followed by 55 minutes of discussion.

Participants will:

  • Gain insight into the pressures facing our investigators from both their academic and research responsibilities
  • Understand what you as a research administrator can do to be helpful and to convey professionalism
  • Discover best practices from your colleagues to guide you during difficult conversations

Jamie Caldwell

External Consultant and Interim Sr. Director for Research Administration and Operations

University of Missouri - Columbia

Kim Moreland

Vice Chancellor for Research Administration

University of Wisconsin – Madison

Jill Frazier Tincher

Executive Director, Sponsored Programs Administration

University of Georgia

Participants receive 1.5 hours of continuing education credits.

You can access your certificate from the box on the right side of the screen, after filling out the webinar evaluation.

NCURA webinars use the Zoom Webinar platform. To confirm that you are ready to participate, please test your browser before joining the webinar, or review the more detailed system requirements.
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  • Audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers so you can hear the presenters.

Member Price: $130.00 Non-Member Price: $160.00

Your registration includes one log-in. We are pleased to provide the opportunity for you to register additional sites at your institution for no additional charge.

When you are checking out, click the "Add Extra Login" button in your cart, and type in the email address of your colleague that you would like to register. If they already have a profile in the registration system, their name will pop up and you can add them to your registration.  

If that person has never logged in to the Online Learning Center their name will not come up. Please have them go to the NCURA website to create a profile, then log into this registration site. This initial login is required for the registration site to communicate with NCURA's database. After that, you will be able to add them to your registration.*

If you add at least one additional registration with yours, you will be able to change or add more registrations for the webinar in the future by clicking “My Registrations” in the menu at the top left of the home page, then clicking the “Purchases for Others” button.

*If you have already checked out without adding any additional logins but would still like to invite others from your institution, please refer to the extra logins tab for a registration link for your institution. Note, this tab will only appear after you have completed your paid registration.


Handouts will be available 24 hours before the live webinar. 


Closed Captioning for the live presentation is available at no additional fee. Sign in and click on the Closed Captioning icon in your zoom tools.


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